We are: Your Network Hardware and Engineer Solutions Team




ABOUT US

 

We are your trusted representatives, delivering on-demand, ITIL L3-certified Field Engineer support at sites throughout Australia and New Zealand.

We specialise in delivering: 

  • Ad Hoc Remote Hands: Immediate, expert assistance exactly when and where you need it, minimizing downtime and optimizing service delivery.

  • Rapid On-Site Installation: Professional, seamless deployment or decommissions to ensure efficient operations.

  • Client-Centric Representation: Our aligned and integrated technicians reflect your brand values, providing exceptional service and maintaining a consistent, professional presence.

 

Experience unmatched IT support tailored to your needs.

 

SERVICES WE DELIVER

Remote Hands - Ad Hoc

Need a technician on-site fast? Our Remote Hands service provides expert on-site support for planned maintenance or urgent troubleshooting.

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Cisco Smart Net

With coverage options ranging from 3 months to 3 years, and with same or next business day service, we can ensure you have the most advanced Cisco Smart Net Total Care coverage at the best price.

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Hardware Procurement

Specializing in low cost procurement, we can source most major brands including Cisco, Juniper and Adtran at below market rates. Let us know your requirements and we will do the rest!

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WHY CHOOSE ROUTERSTACK

Comprehensive Coverage

We have professional technicians across Australia and NZ ready to support your projects.

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Professional Presentation

Our team arrives on site well presented in branded shirts, with ID cards and documentation to ensure peace of mind for site managers.

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Consistency & Compliance

Our Nexus Portal was designed and built by us to ensure consistency and compliance across all our sites.

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BECOME A CONTRACTOR

 
Join Our Global Partnership

By registering as a global partner, your IT Support company will be called upon to provide local service work in your area. Click the link below to find out more.

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Testimonials

Why do people love routerstack?

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To find out more about Routerstack, visit our Youtube Channel.

PRO IT
Australia
PRO IT have been working alongside the Routerstack team for a number of years. They have enabled our service delivery standards across New Zealand region within Multiple SLA frames and projects.
Utech
APAC
Routerstack have been supporting our works in NZ and abroad and their responsive and proactive approach has made it very easy to keep going back!
Server mania
New Zealand
Thanks for a great past year of support. You've been prompt on all requests and we look forward to another worry free year. -Kevin

ROUTERSTACK TOTAL CARE

 
Request a RS Total Care Quote
We provide 24/7 replacement coverage for hardware, with on-site technicians available to assist. Click below for pricing...
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Make a RS Total care Claim
Have an issue with your hardware? Log the details here and we will tackle it right away.
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Call for advice now!
New Zealand:
+64 9 889 8222
Say hello
support@routerstack.com

CONTACT US

For General Questions or Quotes:

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